All sales are final. There are no refunds, exchanges or warranties available. Please make sure you are certain of your choices when placing an order. These items are handmade and can be extremely delicate, so handle them carefully. We are not responsible for any damages caused by shippers or customers or otherwise.
Please contact me with any questions or clarifications you may have prior to your purchase, I will answer as quickly as I am able!
Damages and issues
Please inspect your order upon reception and contact me immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.
If the box/bag your item arrives in is damaged, please ensure you take photos/videos prior to opening. I will need this evidence to make a claim with the shipping company.